Effective Date: 25th May, 2015
1. Introduction
Falocn (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services as an international logistics company.
2. Information We Collect
- Personal Information: We collect information such as your name, address, email address, phone number, and payment details when you engage our logistics services.
- Shipping Information: Details about the goods you ship, including origin and destination addresses, contents, and associated documentation.
- Usage Data: Information about how you interact with our website, including IP addresses, browser type, and access times.
3. How We Use Your Information
- Service Delivery: To process and manage your shipments, including communication, tracking, and customer support.
- Legal Compliance: To comply with legal obligations, such as customs and regulatory requirements.
- Security and Fraud Prevention: To protect against unauthorized access and ensure the integrity of our services.
- Marketing: To send you promotional materials and updates about our services, subject to your consent.
4. Information Sharing
We may share your information with third parties in the following circumstances:
- Service Providers: With partners and service providers who assist in the logistics process, such as shipping companies and customs agents.
- Legal Requirements: If required by law or to protect our rights, we may disclose your information to relevant authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure.
6. Your Rights
- Access: You have the right to access and request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data, subject to legal obligations.
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
7. International Data Transfers
Given the global nature of our business, your information may be transferred to, and processed in, countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
FALOCN (HK) CO.,LIMITED
Email: [email protected]
Address: Room 215, Building B, ICC Industrial City, Hourui Community, Hangcheng Street, Bao’an District, Shenzhen 518101, Guangdong Province, China
By using our services, you consent to the terms of this Privacy Policy.